+1
The current Panzer model's arms look really fucked up during most animations, which is off-putting. Only having one face for the character models makes the battalion troops look very copy-pasted. Lack of gear customization is less of an issue to me personally but I can see why it would bother other people or deter recruits from joining the faction. I do love the mustaches and appreciate having them as an option for customization.
Regardless of whether or not the Panzers have a reputation of being minges, broken character models are an issue. Other factions minge a lot too but I wouldn't want any of them to have lower-quality character models because of it.